MTH Electric Trains E-33 Instructions d'exploitation télécharger pdf (Page 36)

SERVICE & WARRANTY INFORMATION

HOW TO GET SERVICE UNDER THE TERMS OF THE

LIMITED ONE YEAR WARRANTY

For warranty repair, do not return your product to the place of purchase unless it was

purchased from Mike’s Train House in Columbia, MD. Instead, follow the instructions below

to obtain warranty service as our dealer network is not prepared to service the product under

the terms of this warranty.

1. First, write, call, email or FAX MTH Electric Trains, 7020 Columbia

Gateway Drive, Columbia, MD 21046, 410-381-2580 (FAX No.

410-423-0009), or on the internet at [email protected] or our web

site, www.mthtrains.com, stating which product you have, when it was

purchased and what seems to be the problem. You will be given a return

authorization number to assure that your merchandise will be properly

handled upon its receipt at MTH.

2. CAUTION: Make sure the product is packed in its original factory

packaging including its foam and plastic wrapping material so as to prevent

damage to the merchandise. The shipment must be prepaid and we

recommend that it be insured. A cover letter, including your name, address,

daytime phone number, a copy of your sales receipt, the Return

Authorization number and a full description of the problem, must be

included to facilitate the repairs. Please include the description regardless

of whether or not you discussed the problem with one of our service

technicians when contacting MTH for your Return Authorization number.

3. Please make sure you have followed the instructions carefully before returning any

merchandise for service.

LIMITED ONE YEAR WARRANTY

This item is warranted for one year from the date of purchase against defects in material or

workmanship. We will repair or replace (at our option) the defective part without charge for

parts or labor, if the item is returned to the address below within one year of the original date

of purchase. This warranty does not cover items that have been abused or damaged by careless

handling. Transportation costs incurred by the customer are not covered under this warranty.

This warranty gives you specific legal rights and you may have other rights which vary from

state to state.

Proto-Sound® is a trademark of MTH Electric Trains. DCRU® is a registered copyright of QS

Industries, Inc. Lionel® and Railsound® are registered trademarks of Lionel L.L.C.

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MTH Electric Trains E-33 Instructions d'exploitation Page 36